A biology major graduate from National Taiwan Normal University, Carol immediately started her profession as a full-time translator in 2001 and upon arriving at the island-state Singapore. Initially from Sabah Malaysia, Carol has never looked back on her career choice and has since accumulated a wealth of experience as a Director of Translations at a translation agency. However, with an increasing passion in the Mandarin culture, mandarin literatures and Mandarin/English translation work, Carol step out with faith in 2005 knowing her ambitions can only be fulfilled via an entrepreneur route.

In June 2006, Carol found Elite Bilingual Services with a mission to provide quality English-Mandarin translation services to an impressive stable of clients from the advertising, legal and finance industries. Gradually, upon requests and support from long-term clients, the language pairs that the company now offers have expanded to over 20 languages. In its second year, Carol start to carefully built a network of language talents with the same passion for language but from different cultural backgrounds. This in turn became the key success factor for Elite to establish itself as a reputable language service company that delivers the quality promised to its clients.